Privacy Policy

This Privacy Policy explains how SmartBikri.com ("SmartBikri," "we," "us," or "our"), operated by Volenath Group Pvt. Ltd., collects, uses, and protects information when you use our website and mobile applications (collectively, the "Site").

By using SmartBikri, you consent to the collection and use of information as described in this Privacy Policy.

1. Information We Collect

Information you provide directly:

• Name, phone number, and email address (e.g., when registering, listing a business, or contacting a seller)
• Business listing details, including descriptions, pricing, location, and photos
• Messages sent through the Site's contact or inquiry features

Information collected automatically:

• Device information (browser type, operating system, device identifiers)
• IP address and approximate location
• Usage data, such as pages visited, time spent on the Site, and referring pages
• Cookies and similar tracking technologies (see Section 4 below)

2. How We Use Your Information

We use collected information to:

• Operate, maintain, and improve the SmartBikri platform
• Display business listings and connect buyers with sellers
• Respond to inquiries, support requests, and communications
• Send relevant notifications about your account or listings
• Monitor for fraudulent, misleading, or prohibited content
• Analyze Site usage to improve user experience
• Serve relevant advertising, including through third-party advertising partners

Certain information — such as contact details included in a business listing — may be displayed publicly on the Site as part of its normal function.

3. How We Share Information

We do not sell or rent your personal information to third parties. We may share information in the following circumstances:

• To comply with the law — when required by legal process, government request, or to protect the rights, safety, or property of SmartBikri, our users, or the public
• Service providers — vendors who support our operations, such as hosting providers, email/communication tools, and analytics services, under obligations to protect your information
• Advertising partners — including Google and other third-party advertising networks, as described in Section 4 below
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections

4. Cookies and Advertising (Including Google AdSense)

SmartBikri uses cookies and similar technologies to operate the Site and to support advertising.

Third-party vendors, including Google, may use cookies to serve ads based on your prior visits to SmartBikri or other websites. Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to this Site and/or other sites on the internet.

You may opt out of personalized advertising by visiting Google's Ads Settings or by visiting www.aboutads.info to opt out of participating vendors' use of cookies for personalized advertising.

You can also control cookies through your browser settings, including blocking or deleting cookies. Please note that disabling cookies may affect certain features or functionality of the Site.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Business listings and associated information may remain on the Site until removed by the user or SmartBikri.

7. Your Rights and Choices

You may:

• Update or correct your account information at any time by logging into your account
• Request deletion of your account and associated personal information by contacting us
• Opt out of promotional communications via the unsubscribe option in our emails
• Manage cookie preferences through your browser or the opt-out tools listed in Section 4

8. Children's Privacy

SmartBikri is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Continued use of the Site after changes are posted constitutes acceptance of the revised policy. We encourage you to review this page periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Volenath Group Pvt. Ltd. (A registered company under the laws of Nepal) Address: Anamnagar-29, Kathmandu, Nepal Email: admin@smartbikri.com Website: www.smartbikri.com